Shipping Policy

International Shipping & Customs Duties

【United States】

Orders shipped from Japan to the United States may be subject to import duties, tariffs, taxes, and customs clearance or handling fees.

Please note that these charges are not included in the product price or shipping fee. Any applicable import duties, taxes, tariffs, or customs-related fees are the responsibility of the customer and must be paid by the recipient.

The amount of any applicable charges is determined by U.S. Customs and Border Protection and/or the shipping carrier at the time of importation. MOYU cannot guarantee or determine the final amount of these charges in advance.

Please be aware that additional fees may be requested by the shipping carrier or customs authorities before or upon delivery.

【Canada】

Orders shipped from Japan to Canada may be subject to import duties, taxes, and customs clearance or handling fees.

Any applicable import duties, taxes, or customs-related fees are the responsibility of the customer and are not included in the product price or shipping fee.

The amount of these charges depends on Canadian customs regulations and the details of each shipment. Additional customs clearance or handling fees may also be charged by the carrier.

Important Notice

By placing an international order, you acknowledge and agree that you are responsible for any applicable import duties, taxes, tariffs, customs clearance fees, brokerage fees, or other charges imposed by the destination country or shipping carrier.

MOYU is not responsible for these charges and cannot guarantee the exact amount in advance.

If you have any questions regarding possible import charges, please contact your local customs authority before placing your order.